The third training session performed among CISWastewater Project aimed to disseminate the management concepts promoted by the DMAIC strategy in the IMPROVE and CONTROL Phases and Balanced Scorecard principles. The training session was developed in the common purpose of gaining the necessary skills to train specialists who will bring significant improvements in the work processes developed in the wastewater treatment facilities.
The third training session took place in Constanta, Romania and it was hosted by Project Partner SC RAJA Constanta, who created the proper framework for disseminating the concepts promoted by the Improve and Control Manual and Balanced Scorecard. Representatives of the Romanian Research & Development Institute for Gas Turbines COMOTI (Eng. Cristina SILIVESTRU – Project Manager, Eng. Dan IFRIM – Environmental Protection Engineer, Prof. Ph.D. Dan ROBESCU – Environmental Expert, Ph.D. Eng. Diana Lacramioara ROBESCU – Environmental Protection Engineer, Exp. Ancuta – Maria CIRSTEA – Research Coordinator), SC RAJA SA Constanta (Ph.D. Eng. Aurel PRESURA – Deputy General Manager, Rodica MIHAI – Local Project Manager, Ph.D. Eng. Angela PANA, Ec. Iuliana BUGU – Local financial coordinator, Monica MAZILU – Environmental engineer, Liliana Dulgheru – Service Manager Laboratories, Madalina Enciu – Cernavoda WWTP Manager, Nela Sarghe – Deputy Head Quality), Black Sea Centre of Excellence – Bulgaria (Mrs. Nellie Gospodinova – Local Project Manager), European Regional Framework for Co-operation – Greece (Mr. Ioannis Papagiannopoulos – Research coordinator, Ph.D. Eng. Paris Fokaides), Yerevan State University of Armenia (Dipl. Eng. Gurgen ALEKSANYAN – Local Project Manager) and from the State University of Moldova (Ph.D. Maria GONTA, Local Project Manager, Ec. Svetlana Bajurea – Local Financial Coordinator) attended the training organized in Constanta.
Improve and Control are the last phases of the methodology DMAIC that ensure the implementation and the sustainability of the improvements with minimal cost and maximum efficiency. Improve section details how to identify the potential improvement solutions and how to select the most appropriate one. A valuable statistical tool called Design of experiments (DOE) is presented and recommended to be used for detecting the effects of some causes of defects and the interactions between them.
Control section identifies the risks that may occur and can lead to loss of performances of the improved process. Failure Mode and Effects Analysis (FMEA) and mistake – proofing are introduced to prevent problems through control and detection techniques. The Improve and Control Phases are ending the DMAIC strategy and are continuing the training session held in Dobrich, where the participants were introduced intro the principles of Measure and Analyze phases. Also, the Balanced Scorecard Manual, as the second subject of the training session, represents a useful guidance tool of continuous improvement for managers, designers, process engineers and operators who have an interest in improving the performance of wastewater treatment facilities.
The third training session was concentrated on providing the 20 participants the opportunity to make contact and work with the basic principles of the Improve and Control Phase and Balanced Scorecard Manuals, in order to be able to utilize and spread useful information to the WWTF managers who will implement continuous improvement projects in their work processes.